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Do you need skilled, trained employees with integrity and Character? Contact us now at infos@celbmdafrica.com

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IT Technical Support Internship in Douala

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Job Summary

Do not apply if:
- You are not a Cameroon citizen
- You have not completed your degree
- You are employed

YOUR APPLICATION WILL BE DISQUALIFIED IF YOU FAIL TO REVEAL OR DISCLOSE TRUTHFUL INFORMATION

World-Class Skills is about Microsoft plans to develop a Self-sustaining, world-class education platform, both online and offline, to help Africans develop skills for entrepreneurship and improved employability and competitiveness.
Microsoft, in partnership with the host organization, offer you a unique opportunity to kick start your career. The internship program will provide you with a real-world work experience and new skills while working for a leading technology organization on the African continent.
A technical intern should have:

· Problem Solving skills
· LAN Knowledge
· Help Desk Experience

· Verbal Communication

· Operating Systems
· Phone Skills
. Customer Service
· Quality Focus
· PC Proficiency
· System Administration

Responsibilities


. Troubleshoot and resolve customers problems
· Deployment of Office365 solutions to customers
· Support Office365 tickets as opened in the helpdesk partal
· Provide training to customers on Office365 capabilities
· Support the marketing team on Office365 technical issues
· Sever administration
· Test and document software
· Database management
· All tasks concerning the installation, migration and support of a sever system
· Microsoft Cloud products installation and support

General Information

Salary range Not specified
Additional information Not specified
Contract type Temporary
Job type Full Time
Location Cameroon
Area of work Computers, software development
Seniority Intern or trainee

Job Requirements

Required education

Bachelor's degree


Required relevant work experience

one month


Required skills

  • Technical documentation
  • Customer support, CRM systems
  • Basic computer maintenance
  • Server management
  • Problem solving
  • IT support
  • Computer, laptop maintenance and repair
  • CSS
  • C, C# or C++

Required languages

  • English
    (Spoken:  | Written: )

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