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Residence Manager: The British High Commission Yaounde


Foreign and Commonwealth Office (Residence and Support Staff)
Residence Coordinator

Main purpose of job:

The main function of the Residence Manager is to ensure the smooth and professional day-to-day running of the Residence (staff, budget, events). It requires someone with good time/resources management and administration skills.

Roles and responsibilities

  • Manage the day to day functioning of the Residence to a high standard of efficiency and professionalism, in keeping with UK Foreign and Commonwealth Office (FCO) guidelines on residences.
  • Plan and manage the High Commissioner’s programmme of hospitality at the residence.
  • Work closely with PA/HC and the High Commissioner’s wife regarding scheduling and any other issues relevant to the Residence or the events.
  • Organize and co-ordinate all aspects of the High Commissioner’s hosted events to a high level of professionalism, creativity and value for money, working effectively with relevant High Commission staff
  • Recommend menus, plan the setup of events, staffing, and seating plan.  Be present during the event to ensure that all staff fulfill their duties correctly. 
  • Work closely with organizations, companies and any other associations, which occasionally use the Residence as a venue for functions, generating revenue for the Mission where appropriate.
  • Manage the team of three staff and the Residence.
  • Liaise with High Commission Corporate Services Team over Residence needs for general maintenance and procurement of necessary furniture and equipment.
  • Run an account for Residence shopping (food, drinks, flowers, extra staff etc.), accounting for all expenditure, costing each event individually.
  • Maintain accurate records of Residence activity and residence assets such as: inventory of wine, beer, soft drinks and food stocks and of residence property, government art and furnishings.
  • Request repairs to the Residence and suggest improvements and replacement of equipment, including in the kitchen, when required.
  • Ability to plan, manage and deliver successful events; multitasking and working under pressure.
  • Demonstrated experience of managing a budget.
  • Excellent staff management skills and effective communication.
  • Knowledge of restaurant, hotel or catering company food and beverage skills, and menu preparation.
  • Problem solving initiative. Anticipates and takes initiative to avoid problems or fix them; uses information and experience to solve problems effectively
  • Bilingual English and French language fluency (written and spoken).
Making Effective Decisions, Collaborating and Partnering, Delivering Value for Money, Managing a Quality Service
9 October 2018
A1 (L)
Fixed Term
24 months
British High Commission
313,840 CFA inclusive of all allowances plus a 13th month cheque and performance related bonuses
14 November 2018
The job is part-time (50%) and will require an average of 17 ½ hours worked per week.  The working hours will be flexible but will require some work in the evenings when there are functions, and occasional (perhaps once or twice a year) work at weekends. 

Please complete the application form in full as the information provided is used during screening.

Please check your application carefully before you submit, as no changes can be made once submitted.

The British High Commission will never request any payment or fees to apply for a position.

Employees recruited locally by the British High Commission in Yaounde are subject to Terms and Conditions of Service according to local employment law in Cameroon.

All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.

The responsibility lies on the successful candidate to;

1.Obtain the relevant permit

2.Pay the fees for the permit

3.Make arrangements to relocate

4.Meet the costs to relocation

Employees who are not eligible to pay local income tax: e.g. certain third-country nationals and spouses/partners of UK diplomats will have their salaries abated by an equivalent amount.

Information about the Foreign and Commonwealth Office Competency Framework can be found on this link:https://www.gov.uk/government/publications/civil-service-competency-framework Please note: Job grade AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5

Reference checking and security clearances will be conducted on successful candidates.

Please log into your profile on the application system on a regular basis to review the status of your application.

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