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Supervisor Agency - Jumia Services (Fixed Term)


Supervisor Agency - Jumia Services (Fixed Term)

Jumia is Africa's leading Internet group, already with more than 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Market, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by talented leaders offering a great mix of local and international talent and is supported by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

Jumia Services is the Marketplace Logistics part of Jumia. The mission of Jumia Services is to create a network of connected and integrated service providers that offer the best value for money of the needs of millions of sellers and clients of Jumia. Our vision is to simplify and expand accessibility to e-commerce products and services in a convenient and trustworthy manner for our customers, with a focus on technology, community management of the logistics market and management. operational quality.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a dynamic and growing environment. Its economic growth has allowed innovative companies to flourish and that's where Jumia comes in.

We are currently looking for talented people with a passion for emerging markets to join our team and undertake our exciting journey.


Main Responsibilities:

Efficient and chronological management of the storage space of packages to deliver
Daily update of the different delivery statuses in the appropriate software
Cash collection during deliveries, security in a safe, then regular bank deposits.
Holding the tails of the delivery hub
Participate in maintaining the delivery rate in the range 85% -90% minimum
Participate in keeping the promise made to our customers to deliver between 2 and 6 days
Promoting the image of Jumia in the region
Be relay point of all marketing and commercial campaigns of Jumia


Qualifications and skills required:

Holder of a License of a large business school
2 to 3 years professional experience in the following sectors: logistics, distribution or trade
Very good knowledge of IT tools: experience of an ERP (software package)
Very good knowledge of Excel
Experience in team management
Good knowledge of English (spoken, written)


Personal qualities :

Organized, rigorous and very reliable: systematically meets its commitments
Hard worker: very motivated to contribute to the rapid growth of the company
Very large autonomy: ability to take initiative
Willing to take full responsibility for the smooth running of a service


Our offer :

A unique experience in an entrepreneurial but structured environment
The opportunity to be part of a highly professional and dynamic team working internationally
Unparalleled personal and professional growth as our longer-term goal is to train the next generation of leaders in our future Internet businesses



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